JCPenney

Sales Associate

Jobs Description

Our success depends on hiring the best team in retail. And we believe that starts with the stores. A smiling face, a helping hand, an eye for style and a willingness to step up to the challenge are what set our team apart from the rest. We have a wide variety of opportunities for anyone who is passionate about delivering great products and exceptional service to our customers. We have a career in store for you.

Areas of Responsibility

Customer Service: You seek out customers and do whatever you can to make their experience great from the sales floor to the register. You listen, you help, and you make them want to come back!

Adjusts to customer flow: You are always on the move and available to provide assistance to customers or your co-workers.

Maintains product presentation: You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products!

Replenish and restock the store:  You understand the needs of the customer.  When merchandise is getting low, you know just where to get more to ensure all of our customers have the styles and sizes they need.

Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.

Education / Experience Requirements

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency